Online Shipping Order

Can I cancel my order?

Yes, you can cancel your order. Please contact our customer service team (+923115629200) as soon as possible to initiate the cancellation process.

Can I update my order information?

Yes, you can update your order information. Please reach out to our customer service team (+923115629200) with the updated details, and we'll do our best to accommodate your request before the order is processed for shipping.

Do you offer wholesale or bulk discounts?

Yes, we offer wholesale pricing for bulk orders. Please contact our sales team (biosyncplants@gmail.com) to discuss your specific needs, and we'll be happy to provide you with more information on our wholesale pricing and policies.

Plant Care

How often should I water my plants?

It's essential to let the soil dry out almost completely between waterings. Typically, water your plants when the top inch of soil feels dry to the touch. During the winter months, reduce watering frequency to prevent overwatering.

What kind of light do my plants need?

Most of our plants prefer bright, indirect light. Place them near a window where they can receive plenty of natural light without being exposed to direct sunlight, especially during the hottest parts of the day.

How do I know if my plant needs repotting?

If your plant has outgrown its current pot or if you notice roots growing out of the drainage holes, it's time to repot. Additionally, if the soil dries out too quickly after watering, or if the plant becomes top-heavy and unstable, these are signs that it may need a larger container.

Do I need to fertilize my plants?

Fertilizing is not always necessary but can help promote healthy growth, especially during the growing season (spring and summer). Use a balanced, water-soluble fertilizer diluted to half strength and apply it every 4-6 weeks. Avoid fertilizing during the winter months when plants are typically dormant.

How do I prevent pests and diseases

Keep an eye out for common pests such as aphids, spider mites, and mealybugs. Regularly inspect your plants for any signs of infestation, and if detected, isolate the affected plant and treat it with an appropriate insecticide or insecticidal soap. Maintaining good airflow around your plants and avoiding overwatering can also help prevent pest and disease problems.

Should I keep my plant in the grower pots?

Keep an eye out for common pests such as aphids, spider mites, and mealybugs. Regularly inspect your plants for any signs of infestation, and if detected, isolate the affected plant and treat it with an appropriate insecticide or insecticidal soap. Maintaining good airflow around your plants and avoiding overwatering can also help prevent pest and disease problems.